Update.
Written by Erin on August 19, 2008 – 9:27 amSlideRocket is awesome and provided great customer service to this overly geeked out beta tester.
A few weeks ago I posted this about my failed beta testing. SlideRocket responded with a comment on my post and within a few hours of my email back to them, I was signed in and happily playing around with their app.
I was interested in them before. Now I’m in love.
Another fantastically responsive company is Plaid – the agency that went on their van tour down the west coast and kindly offered up some agency swag to any bloggers who wrote about them. After writing my post I responded to their offer because I’m never above a free t-shirt and received my sweet Plaid van tour shirt within a week or two.
Customer service and responsiveness are really the keys to winning me over.
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